Getting IMessage Blue Again
We went to Europe a few months ago and set up temporary Europe-based eSIMs on our iPhones. They were simple to configure, worked great, and were definitely cheaper; it was totally worth the extra effort. The only hitch came when we returned to the States: a couple of us noticed that iMessage started sending and receiving texts as green bubbles (like when you’re messaging an Android user).
It turns out the switch back to your primary eSIM doesn’t always go smoothly. Sometimes Messages won’t fully re-register all of your identities (your phone number and email addresses). Here’s how we fixed it:
- Go to
Settings
→Messages
→Send & Receive
, tap onApple Account
(email address), andSign Out
. - Go to
Settings
→FaceTime
, scroll down, tap onApple Account
, andSign Out
there too. - Go to
Settings
→General
→Transfer or Reset iPhone
→Reset
→Reset Network Settings
. (This will erase saved Wi-Fi passwords.) - Your phone will restart automatically.
- Reconnect to your Wi-Fi network.
- Go to
Settings
→Date & Time
and make sureSet Automatically
is toggledON
. - Go to
Settings
→Phone
and confirm that your correct number is listed next toMy Number
. If not, tap it and enter your full phone number. - Go to
Settings
→Messages
and toggleiMessage
backON
. - Go to
Settings
→FaceTime
and toggleFaceTime
backON
. - Go to
Settings
→Messages
→Send & Receive
and confirm all the identities underYou Can Receive iMessages To and Reply From
are checked. - Go to
Settings
→FaceTime
and confirm all the identities underYou can be reached by FaceTime at
are checked.
In our case, the problem was that our phone number was unchecked—and grayed out—in the Send & Receive
section. We couldn’t just re-check it. But after following all the steps above, the issue cleared up and everything started working normally again. Also note that sometimes we actually had to wait a bit for changes to propagate through the system. E.g., step 10 showed our identities as grayed out again at first but after a few minutes it was enabled again.