It’s been a rough few days for me on the computer front. Over three years ago now I built my primary desktop for home (see this post). It’s worked really well over time except that’s it was extremely loud which led to me (just recently) deciding to try to address the situation. I bought and replaced the fans on the system to quieter ones and that helped. I next targeted the power supply which is where things went awry.
I got a Rosewill power supply for it and ended up plugging it into the motherboard incorrectly which led to a fried motherboard. Fun. It took a while to make the call though to say it was officially dead. I’m fairly experienced on the software side but not so much on the hardware front. In the end, I decided to build or purchase a new machine as it was due for an upgrade anyway. I looked around on NewEgg for a while–an amazing and highly recommended site for computer equipment–and gave up on the building idea after a bit because I just had had enough of it for now. In the end, my wife came up with the idea of checking out our local Fry’s store to see what they had already built.
I ended up buying an HP Pavilion m7690n. It’s a nice system overall and at a great price, even compared to what I gathered during my brief search targeting at building it myself again.
Unfortunately, this didn’t mark the end of my troubles. The HP came with Windows Media Center pre-installed. They don’t provide the actual installation discs, instead, they provide an application that allows you to create a set of recovery discs yourself. The problem is that I’m guessing those are using some sort of reimaging system and not the actual Windows install process. I really wanted to wipe it completely though as it came with a ton of software on it that’s basically crap plus I wanted to make the machine a part of my domain-based network. I found a way to trick MCE into allowing it to join a domain (MCE 2005 by default disables this feature) that looked fairly straightforward. So I figured I’d try it and manually uninstall the plethora of unwanted software on the machine so I could keep a clean install of Media Center on the machine but have it join the domain. This is where things got a bit more complicated.
Tricking it into joining a domain required using a Windows install CD to go into the ‘recovery console’. So I got an old XP setup disc and gave it a shot. Unfortunately, I’d blue screen after a couple of minutes or so. The blue screen (Windows STOP) error was:
STOP: 0x0000007b (0xF78D2524, 0xc0000034, 0×00000000, 0×00000000)
I found a few sites that talked about this blue screen here (search for 0x0000007b) and here. These helped a bit but weren’t really addressing the actual problem I was experiencing in the end. I then was talking to a friend of mine (thanks Dan!) who said he had experienced a similar problem last time he build a machine with SATA discs and suggested I find the drivers for mine (found here for future reference), put them on a floppy, and do the F6 thing during Windows Setup to provide it the appropriate drivers to work with my drives. I ended up taking his advice but since my machine doesn’t have a floppy it meant I had to dig up my old 120mhz Pentium from way back (I knew there was a reason why I keep my old machines), stripped the 3.5″ floppy from it and connected it to my new machine. After a while, I finally got it to work just fine though it was pretty frustrating overall.
I even spoke to (chatted online actually) HP’s support at 4am the first night to see if they had seen this problem before but it proved to be futile. They told me they didn’t recommend (or support actually) “upgrading the OS” on their machines and instead I should use what came on it. He was nice though and tried to help but all he could suggest was to “FDISK the machine” as that will probably “fix it.” So this is why I’m posting this to maybe save a few hours of frustration for anyone who goes out and buys an m7690n and finds they need to hit the good old recovery console.
On the bright side, I did try Vista on the new machine and it worked fantastically well (install went smooth as can be). It’s the first time all of it’s performance scores were five or higher. I didn’t leave it on as I only have Vista RC2 discs at home and one of the applications I use a lot (Steinberg Cubase and an MI4 sound card) don’t yet work on Vista well so I needed XP.
The rest of this post is primarily for me (and anyone else in this situation) for future reference so I don’t have to spend as much time finding the correct links for drivers, etc.
HP Pavilion m7690n Specs
ASUS P5BW-LA (Basswood) Motherboard Specs
Intel Raid/ACHI Drivers
Realtek HD Audio Drivers
Intel 92562V 10/100 Network Drivers (wired)
NVidia GeForce 7600 GTÂ Graphics Drivers
Lite-On (Atheros) Wireless Network Driver (still searching)
I’ll update this post as I find more relevant information as I’ve learned from experience that I’ll be needing to come back to this post (as I did last time I posted about my new machine) on many occasions.


Comments
I just got this comp for x mas. It seems to shut itself down whenever it wants. WTFK? Im on deth hold with hp as i type.
any one having this problem too or am i just alone??
Sorry to hear you’re having problems–I know what that’s like. I can say it’s been working amazingly well for me since I got it back up and running with the correct drivers.
My only piece of advice, given your problem, is to check the Event Log and see if there have been any errors in there lately that might give you a clue as to what’s causing the random shutdowns…
Good luck with support though…I certainly didn’t benefit from my time with them…
Just had the same frustration with a Pavilion m7694.de.
But at the end I got xp pro setup to run by setting the sata mode to IDE in the bios. So xp pro was running but the network card and a lot of other things did not work with default drivers.
After some more frustrating hours I found all the apps and drivers on the recovery-disk. Just change the settings of windows explorer to show hidden files and there it is.
Thanks Andreas. I actually tried changing the SATA mode in the BIOS but it didn’t work for me. I wish it had as that was much easier than finding the right sata drivers and scavenging for and installing the floppy drive.
You’re right about the recovery discs having the drivers. I ended up finding the wireless network driver from the discs as I was unable to find them on the web.
Thanks for this article, I am having exactly this problem and this helped tremendously in my search.
The funny thing is that although XP won’t even get into the installer on its own, I was able to install Linux w/out any problems. Ubuntu 6.10 picked up my soundcard, network, and video card w/out a problem. Haven’t tried to setup the tuner cards though. I’ve been running it for a couple weeks and it works great. I’m no Linux zealot, I just needed to get my system working again to find this article and it’s been working well enough that I haven’t been compelled to go back to XP yet.
Just a thought.
Thanks Just3Ws. I don’t really see this as a Linux vs. Windows thing in this case. The reality is that XP came out a long time ago (I’m fairly sure before the hardware I have now came out) and making it work with the newer hardware requires the user to provide new drivers. I’m guessing the Ubuntu drop you’re using is fairly new, which would make sense. FWIW, Vista worked without a problem and without any additional drivers. Have fun in Linux though–I’ve done that before and had fun actually, but I don’t think I’ll be coming back any time soon. :)
Has anyone been able to get speedfan to work on the m7690n? It shows both cores and both hdd temps but voltage and fan rpm’s blank(blank not zero). Tried Speenfan versions 4.31 and 4.32. Also tried Hardware Monitor with same results and of course Asus probe won’t even install becuase of the chanes HP made to the bios.
Wireless drivers that worked. http://www.wildpackets.com/support/downloads/driver_download/1
Still looking for ACPI Unknown Device. Think it is a media center away mode driver. Away mode driver is not for public it is for manufacturers only. Fool proof bios does not give an option to disable. HP support told me those stupid stories about the FDISK that made no sense to me. I lost all my respect to HP.
Mike, sorry you had to go through the same “fdisk” experience. That just shouldn’t happen to people. :)
FWIW, I’ve upgraded to Vista and everything has been working perfectly. I got Vista Ultimate Edition which comes with Media Center and I’m using it all the time now.
Thanks for sharing the link though as there are plenty of folks hitting this post still everyday in search of drivers.
I was having a extremely difficult time to find the XP Pro driver for this hp m7650n
Thank You a million
If I can be useful to your services (I am a builder) and IT specilist
Please don’t hesitate to contact me
I am very thankful for your post
I have a pavilion m7674n with the same mobo, same trouble when trying to upgrade to xp pro 64 bit..found it was the 2 sata drives are connected as one volume, with a partition on one of them acting as a holder of the recovery info. I took the empty 2nd drive when I got the machine in November, formatted it, unhooked the main drive. Then I tried to install…looked to be okay, then got the same blue screen error. And yes, the making of our own recovery dvd’s/cd’s sucks bigtime! I had to format my P4 w/ht 3.0ghz for resale, it would NOT let me format the drive! After tinkering and cussing, I finally found that the partition that was holding the recovery info was mounted as an extra drive. You cannot delete it via the command prompt, finally found an area in the my computer area that let me delete it..after much searching..then I could format…then sadly, I put in the recovery cd’s and reinstalled the OS, before checking to see if I could have used that blank drive to install win xp pro 64 on here.. I was just glad to get it ready for resale. If anyone knows if the mobo is 64 bit capable, I would appreciate it, I am STILL waiting for my Vista Home Premium free upgrade to come, it’s been since December, just checked and it said check back in 2-3 weeks..still waiting to be shipped despite everything checking out..what a mess! You can buy the 64-bit DVD that comes with Ultimate off the shelf, I upgraded the processor to an E6700 from the E6400 it came with, so naturally I want to get the best out of the system, since it’s all I’m going to have for some time. I don’t want to spend the money for the 64 bit dvd upgrade for vista if it won’t work. I know the processor can handle 64-bit, but I don’t know about this mobo, I did a websearch and this site was the first one to come up. I see someone has Ultimate..I wonder if they had a 32-bit setup and were able to upgrade to 64 bit with this mobo? Anyone have a clue?
Thanks, and good luck All, it looks like it’s been a rocky road for all of us with these systems..ugh.
I have a HP Pavillion M7670 uk.a PC with MCE. Biggest Piece of crap I ever bought and I always thought HP were the best. First the ram was dodgy and that got replaced under warranty. Now the input RCA connectors don’t work. I cannot get drivers for the device as there are none on the HP site for MCE. I installed vista and they half worked so I think im going to sell it and be done with it.
Hi.
i have the same problem when i try to install another windows version in my m7780n. But currishly right now the computer are working with two different version of the windows the media center (original on the machine) and xp professional (I installed this about 2 months ago) on two different partitions.
I installed the xp professional about three mounts ago, but this version of windows is freezing the computer, so I want to install another version (downloaded by torrent). The another’s version has this error, so tonight I’ll try with the firs version of the windows professional, and let you know if work fine.
Great fix story indeed, been looking around quite some time now, for the bsod fix.
Seems after resetting bios it loses the Intel Raid/ACHI Drivers.
And also the default setting in the bios is set to Raid, quite confusing when there’s just one hdd installed, seems to be normal with Sata disks installed.
thnx Gus ;-]
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